Job details
Job description, work day and responsibilities
AS AN AWS MANAGER / SR. MANAGER, YOU WILL HAVE THE OPPORTUNITY TO EXECUTE THE FOLLOWING:
Managerial Roles & Responsibilities Act as the AWS subject matter expert, providing leadership and guidance to internal teams
Coach, mentor, and develop junior AWS team members while setting clear goals and expectations
Conduct regular performance reviews, 1-on-1 meetings, and personal development planning
Manage project resource staffing, utilization, and capacity planning while actively contributing to talent acquisition
Drive hiring strategies to support organizational growth
Build and lead high-performing teams, fostering a collaborative and motivated work culture
Establish and oversee OKRs, ensuring alignment with business objectives
Collaborate with business leaders to prioritize initiatives and drive impactful outcomes
Represent the company and team in talent acquisition efforts, analyzing cultural fit and promoting an engaging and inclusive workplace
Balance people management responsibilities with individual contributions as an AWS Solution/Technical Architect
Technical Roles & Responsibilities Demonstrate deep expertise in AWS infrastructure, security, and compliance, ensuring alignment with best practices and regulatory requirements
Architect, implement, and optimize AWS solutions, focusing on scalability, cost-efficiency, and resilience
Oversee cloud governance, automation, and DevOps best practices to enhance operational efficiency
Lead complex AWS projects, integrating services like Amazon Connect, Amazon Lex, AWS SageMaker, Amazon Q, and Amazon Bedrock
Drive innovation in Cloud Contact Center as a Service (CCaaS) by leveraging AWS and third-party platforms (Genesys, Twilio, Avaya, NICE CX, TalkDesk, Five9, RingCentral)
Ensure seamless integration between Amazon Connect and Salesforce Service Cloud (SCV BYOA, SCV Bundle)
Identify and address technical challenges, proactively resolving roadblocks for teams
Advocate for AWS best practices and provide technical leadership in solution design
Qualifications Minimum 3 years of experience leading and managing technical teams
For Sr Manager roles, experience managing Manager(s) is an added advantage
NeuraFlash is hiring for this role on CareerPlace.
Apply on the company website through NeuraFlash.
Imported from employer careers page. Source ref: 26c8ce40ad73.
