Your Role Ascend is looking for a Head of Sales to lead our sales organization and own our closed won deals goals. You'll inherit a strong foundation — defined segments, active pipeline, and a GTM motion that's working — and your job is to take it to the next level. You'll lead a team of 8-10 AEs across SMB, Mid-Market, and Enterprise, drive forecast discipline, and be a player-coach in our most important deals.
We are hiring for this position in San Francisco, CA.
Responsibilities will include Objective #1: In your first 30 days, develop an understanding of how each of our AEs sells Ascend’s products in their respective segments
Develop a deep understanding of Ascend's product lines and how each maps to SMB, Mid-Market, and Enterprise buyer personas
Shadow AE calls, deal reviews, and customer conversations to calibrate where the team is excelling and where there are areas of improvement
Audit the current sales org: pipeline health, quota attainment by rep, forecast accuracy, and gaps in the existing playbook across segments
Align with the CEO and RevOps on near-term targets, priorities, and key decisions for the first 90 days
Build relationships cross-functionally with Marketing, Customer Success, Product, and Finance to understand how Sales connects to the broader GTM machine
Objective #2: In your first 60 days, take ownership of the pipeline, weekly meetings, and coaching AEs
Own closed won results end-to-end — manage forecasting, establish stage discipline, commit cadences, and data hygiene standards that give leadership accurate visibility into the business.
Identify performance gaps and begin focused coaching tailored to each AE
Engage directly in key deals as a player-coach — leading or supporting Enterprise/Strategic pursuits where executive presence and deal strategy matter
Take over running our weekly sales calls: Weekly meetings, pipeline review with revenue operations, and Team Call Reviews to foster shared learnings and feedback across the team
Objective #3: In your first 90 days, fully own KPIs and enhance collaboration with marketing and customer success
Full settled into steady-state expectations of the role — owning and hitting metrics, coaching, managing, and leading the team, supporting deals with a strong understanding of our products and customers.
Refine and own KPIs and reporting rhythms that give the team and leadership a shared view of pipeline health, rep performance, and segment economics
Partner with Marketing on lead generation, message architecture, and competitive positioning — ensuring Sales and Marketing are running a coordinated GTM motion
Collaborate with Customer Success on expansion and cross-sell strategy; ensure Sales-to-CS handoffs are airtight and that land-and-expand is a first-class motion
Begin hiring or backfilling any gaps — raising the talent bar while maintaining team momentum
You might be a good fit if you are / have
8+ years in B2B technology sales, with experience across multiple segments — you've sold SMB and you've run enterprise deals
Ascend is hiring for this role on CareerPlace.
Apply on the company website through Ascend.
Imported from employer careers page. Source ref: 6587eabc710b.
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