Running a 14-person shop, I can tell you what has actually moved the needle for us versus what just burned budget and goodwill.
The single biggest shift was rewriting our job postings to cut credential inflation. We used to require degrees for roles where degrees genuinely did not matter. Once we dropped that and focused on demonstrated skills, our applicant pool got dramatically more varied without us doing anything fancy or expensive. That change cost us zero dollars.
What has not worked: one-off training days. We did an unconscious bias workshop two years ago, everyone nodded along, and nothing changed in how we actually made hiring decisions. Felt good in the moment, total waste of money.
What has worked better is slower and less glamorous:
- Structured interview questions the same for every candidate, no exceptions
- A second reviewer on every hire before we extend an offer
- Tracking where our applicants are actually coming from and doubling down on the sources that send us strong diverse candidates
Practical tip: audit your last ten hires and ask honestly where you found each person. If it is all one channel, that is your problem right there, and fixing it costs nothing.
Curious whether others have found community college partnerships useful for pipeline building, or is that more effort than it returns at a small scale?
P.S. Tools that help in threads like this — Shop essentials →