Senior Associate IT Engineer

Senior Associate IT Engineer

About the Role You'll join Parachute Health's IT & Security team, working alongside engineers and analysts who keep our healthcare technology environment secure, compliant, and operationally efficient. You'll gain hands-on exposure to identity, endpoint, network, and cloud security, compliance, and incident response in an environment governed by SOC 1, SOC 2, and HITRUST CSF.

You won't just sit behind a desk. You'll be a part of a fast-paced environment, work closely with IT and Security professionals on real projects and sit in on incident response and architecture discussions

Responsibilities Identity & access Assist with Okta administration: user lifecycle, group management, SSO/MFA configuration, and application assignments.

Automate provisioning, de-provisioning, and periodic access reviews using APIs and scripts.

Scripting & automation Write and maintain Python and Bash scripts to automate repetitive IT tasks, such as onboarding workflows, account cleanup, device inventory, ticket enrichment, and reporting.

Integrate SaaS tools through REST APIs and webhooks (Okta, Google Workspace, Slack, Jira, MDM).

Build small internal tools and CLI utilities that make the team faster (no full-stack development required).

Manage code in Git/GitHub with good practices: branches, PRs, code review, and documentation.

AI & agentic workflows Use AI tools (Claude, Copilot, Cursor) every day to write code, troubleshoot, and document faster.

Build and maintain AI-powered automations: MCP servers, Claude-based runbooks, agents, and LLM-driven ticket triage.

Find manual IT processes that AI can replace or speed up, then prototype, measure, and ship the fixes.

Write and refine prompts, skills, and agent instructions so the whole team can reuse them.

IT operations & endpoint Support day-to-day IT operations: user onboarding/off-boarding, hardware provisioning, troubleshooting tickets, and end-user support.

Help manage our macOS laptop fleet: MDM enrollment, configuration, software deployment, and device baselines.

Troubleshoot connectivity, hardware, software, and authentication issues across Mac, Linux, and AWS cloud environments.

Document fixes, runbooks, and FAQs to help the team scale.

Requirements Bachelor's degree in Information Technology, Computer Science, IT Management, or a related field.

Parachute Health is hiring for this role on CareerPlace.

Apply on the company website through Parachute Health.

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