Job Opening

Job Opening

Dealpath is looking for a self-motivated Implementation Manager to join our growing team!

As an Implementation Manager you will play a critical role in collecting and analyzing new customer business requirements, configuring Dealpath accounts post-sale, and performing qualitative and quantitative analysis to optimize and improve the implementation process going forward.

You're excited about this opportunity because you’ll:

Efficiently manage 6-8 implementations, ensuring customers are setup with product and industry best practices

Improve existing implementation processes to increase speed, efficiency and customer satisfaction

Actively identify growth opportunities in accounts

Work cross-functionally with Dealpath’s product and sales teams to relay customer feedback and resolve escalations

We are excited that you are: A self-motivated team player, ready to embrace a fast paced, high-growth environment

Product-focused; you enjoy and feel challenged mastering new software

Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues

Curious about customer use cases and processes and find satisfaction in creating solutions for them to become more efficient

Always thinking of new ways to effectively serve customers and improve the implementation team’s internal processes

Resourceful and not afraid to try out-of-the-box approaches to resolve complex issues

Qualifications: Bachelor’s degree or higher 3-5 years of implementation, customer success, project management, technical consulting, and/or financial analysis experience

Strong knowledge and proficiency in Excel / Google Sheets

High attention to detail and accuracy Demonstrated ability to manage ambiguity and apply problem-solving skills

Excellent verbal, written, and interpersonal communication skills

For Bonus Points: Familiarity with SQL, Salesforce, and other Software-as-a-Service

Commercial Real Estate background

Dealpath is hiring for this role on CareerPlace.

Apply on the company website through Dealpath.

Imported from employer careers page. Source ref: 812f6a6e55eb.