Customer Service

Director, Key Account Management

Beam Therapeutics

LocationField
ContractFull-time
Anticipated Start Date2026-07-30
Posted22 hours ago

Job details

Job description, work day and responsibilities

Director, Key Account Management

Position Overview: The Director, Key Account Management (KAM) is the primary commercial liaison between Beam Therapeutics and its network of Authorized Treatment Centers (ATCs). The KAM is accountable for end-to-end account performance — from site qualification and onboarding through sustained therapy utilization — and serves as the field-based lead of the cross-functional pod (Medical Affairs, Clinical Operations, Market Access, Quality, and Marketing). This is a high-impact individual contributor role requiring strategic account planning, executive-level relationship building, and disciplined tactical execution.

We are actively hiring for several positions across regions nationwide.

Responsibilities: ATC Onboarding & Operational Readiness Evaluate site capabilities, patient volume, and infrastructure; develop findings into structured readiness reports.

Serve as the commercial liaison for site contracting and activation activities.

Own account-level performance against activation timelines and operational milestones; escalate barriers with proposed solutions.

Strategic Relationship Development Serve as the primary point of contact for commercial and operational matters at assigned ATCs.

Maintain living account profiles and strategic account plans, updated quarterly and aligned to brand strategy.

Engage senior institutional leadership in strategic conversations about the value and operational integration of Beam’s therapies.

Cross-Functional Pod Leadership Serve as the commercial anchor of the account-level field pod, aligning the activities of Medical Affairs, Clinical Operations, Market Access, and Marketing partners.

Demand Generation, Utilization & Insights

Drive appropriate, label-compliant therapy utilization within assigned accounts, consistently meeting or exceeding demand targets.

Analyze account performance to identify utilization trends, referral gaps, and opportunities to optimize pathway efficiency.

Represent Beam at national and regional conferences, including Thought Leader engagement and reporting on relevant sessions.

Qualifications: Bachelor’s degree required; advanced degree (MBA, PharmD, MPH, or scientific graduate degree) preferred.

Minimum 10+ years of pharmaceutical/biotech commercial experience, with 5+ years in cell/gene therapy or complex specialty hematology/oncology preferred.

Willingness to travel up to 50% to support site visits, conferences, and on-site activities including staff training and operational planning.

Disease Area & Scientific Expertise  Deep knowledge of hematology and sickle cell disease. 

Beam Therapeutics is hiring for this role on CareerPlace.

Apply on the company website through Beam Therapeutics.

Imported from employer careers page. Source ref: 246c34c7f44a.

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Contact person

Hiring Manager

Company address

United States
Massachusetts
Field
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Job ID: #1497, Published: 22 hours ago, Company registered: 22 hours ago

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