Customer Service

Crypto Operations Associate - APAC

Alpaca

LocationBoston
ContractFull-time
Anticipated Start Date2026-07-29
Posted2 hours ago

Job details

Job description, work day and responsibilities

Crypto Operations Associate - APAC

Your Role: The  Alpaca Crypto team  is a 100% distributed and remote team.  This role will report directly to the Global Director of Crypto Operations.

Things You Get To Do: Primary responsibility for the daily monitoring and surveillance of all customer activity

Primary responsibility for daily operational tasks including trading, new accounts, and cash management functions;  Cryptocurrency trading executions and exceptions (errors, corrections, etc.)

Assist with customer onboarding, including KYC and account approval

Review of general ledger accounts, identify and reconcile account discrepancies

Support the Anti-Money Laundering Program and investigations that result from suspected suspicious activity  

Proactively drive impactful changes across workflows, policies and tools 

Clearly communicate with internal and external partners in an effective, tactical, and insightful manner

Ad hoc duties and projects as assigned 

Global remote location, core time around 9am to 5pm PT (working hours: 8 hours per day, holidays follow the US market holidays) 

Who You Are (Must-Haves): Excited about what Alpaca is building!! 3+ years of relevant experience in a broker-dealer, financial services, trading or cryptocurrency operations role

Bachelor's degree or equivalent experience

Familiarity with cryptocurrency, or strong desire to learn

Work effectively and supportively within a team environment as well as work independently

Strong attention to detail and problem-solving skills, with the ability to thrive in a fast-paced environment

Must possess the ability to adapt to a rapidly changing business and regulatory environment

Enjoys challenges and taking ownership of new responsibilities

Inspired by Alpaca’s mission and enthusiastic about supporting our customer base and growing the platform

 Who You Might Be (Nice-to-Haves):   Startup mindset for a fast paced, high growth environment

Alpaca is hiring for this role on CareerPlace.

Apply on the company website through Alpaca.

Imported from employer careers page. Source ref: dd68234de7c2.

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Contact person

Hiring Manager

Company address

United States
Massachusetts
Boston
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Job ID: #1190, Published: 2 hours ago, Company registered: 2 hours ago

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