Customer Service

Casework & Client Support With Grove

Northwoods

LocationNew Albany
ContractFull-time
Anticipated Start Date2026-07-11
Posted1 day ago

Job details

Job description, work day and responsibilities

Casework & Client Support With Grove

Offload time-heavy casework tasks so you can stay present with clients and families. Casework rarely slows down, and it never takes a break. Paperwork and coordination have to happen no matter what.  Grove (formerly Case Aide Services) from Northwoods gives you trained support for casework and client-facing needs. Your Grove team members are real people, working doggedly behind the scenes so your face-to-face client work has more space. We keep all your data compliant, complete, and on time.  Together, we’re here for you so you can be there for them. Find practical, case-centered support that reduces delays, improves continuity, and protects your time. Casework support is often the work between visits, meetings, and decisions. Your Grove team handles time-sensitive follow-through so you can stay client-facing. We compile required materials, flag gaps, and prepare review packets aligned to your agency standards. We participate in case review meetings, take minutes, and identify where we can help with follow-ups.

Northwoods is hiring for this role on CareerPlace.

Apply on the company website through Northwoods.

Imported from employer careers page. Source ref: e07ce3cc8268.

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Contact person

Hiring Manager

Company address

United States
Ohio
New Albany
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Job ID: #582, Published: 1 day ago, Company registered: 1 day ago

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