Account Director, Enterprise

Account Director, Enterprise

Title: Account Director, Enterprise Department: Revenue FLSA Status:  Exempt  Location: NYC Metro, Seattle Metro, LA Metro, Miami Metro, other locations considered

Job Summary Account Directors own the customer relationship and revenue and are responsible for understanding customer needs, addressing concerns, and developing strategies to meet those needs. They quarterback the internal team to drive revenue growth.The client will transition to the Account Director when the customer is considered live and ramped.  

Key Responsibilities: Revenue Protection and Growth Client Relationship Management: Build and maintain strong, long-lasting relationships with clients. Serve as the main point of contact, understanding their needs, and ensuring their expectations are met.

Renewals: Monitor account renewals and work proactively to secure renewals on time, focus on price increases, added AGV, and up-selling additional products/services. Remain familiar with all contract terms of customers.

QBRs: Organizes and hosts onsite QBRs with client executive team to align to customer goals and derive long term partnership plans

Forecasting & Accuracy: Responsible for forecasting contracted and live revenue

Become a trusted partner selling Prove strategic solutions that meet/exceed the business needs of the client/prospect

Routinely meet or exceed sales quotas Build and maintain relationships with customers, understanding the organization& strategic initiatives in digital identity and authentication

Develop a deep knowledge of how Prove solutions meet the client & use case

Independently build and manage your upsell pipeline in assigned accounts

Conduct discovery sessions to clearly understand the customers business needs, priorities, budget, timing and key KPIs

Utilize internal resources efficiently and effectively to drive the sales process with clear thought leadership

Keep the company informed on market intelligence regarding the identity verification and authentication markets

Strong passion for learning our products and markets through in-house and external training

Promote, maintain and enhance our cultural values of humility, passion, inclusion, and leadership

Strong passion for learning about our products and markets through in-house and external training

25% travel

Prove is hiring for this role on CareerPlace.

Apply on the company website through Prove.

Imported from employer careers page. Source ref: 34dca18273d7.